Customer support agents
AI assistants on WhatsApp, email and web chat that answer common questions instantly and hand complex cases to your team with full context.
Flowza Solutions designs and builds AI automations that answer your customers, move data between your tools, and take repetitive work off your team's plate — so people spend their time on the work that actually needs them.
We start with the processes that cost you the most hours, then build systems that run quietly in the background.
AI assistants on WhatsApp, email and web chat that answer common questions instantly and hand complex cases to your team with full context.
New leads get qualified, enriched, logged in your CRM and followed up automatically — nobody slips through the cracks.
Invoices, forms, contracts and receipts read, extracted and filed into the right system without anyone retyping a thing.
Daily summaries, KPI dashboards and status updates assembled from your data and delivered to Slack or email on schedule.
Appointment scheduling, reminders, payment links and invoice chasing that run on their own and keep your calendar and cash flow tidy.
When off-the-shelf tools don't fit, we build custom agents and API connections tailored to how your business actually works.
We map how work flows through your business today and find where the hours and errors pile up.
You get a clear plan: which workflows to automate first, what tools we'll use, and what it will cost.
We build, connect and test everything with your real data, then train your team on how it works.
We monitor your automations, fix what breaks and keep improving them as your business grows.
Staff answer the same order and setup questions by hand, all day, across several channels.
An AI agent resolves routine questions around the clock and escalates the rest with the full conversation attached.
Form submissions sit in an inbox until someone has time to copy them into a spreadsheet.
Every lead is scored, added to the CRM and sent a personalised reply and booking link the moment it arrives.
Invoices and receipts arrive by email and get keyed into accounting software one at a time.
Documents are read, checked and recorded automatically, with anything unusual flagged for a human to review.
Every engagement starts with a written proposal that sets out scope, timeline and price. You only pay once you've approved it.
A review of your operations and a prioritised automation roadmap.
We design, build and launch one or more automations end to end.
Monitoring, maintenance and new automations every month.
No. You tell us how your business runs; we handle the tools, the setup and the technical decisions, and explain everything in plain language.
It depends on scope. A single focused workflow is usually quick to deliver; larger multi-system projects are planned in phases so you see results early.
Our goal is to remove repetitive tasks, not people. Automations handle the routine work and hand anything that needs judgment to a human.
We build on reputable platforms, give automations only the access they need, and keep you in control of every account and credential.
Every build includes a support period, and our Ongoing Partner plan covers monitoring and fixes so problems are caught early.
You approve a written proposal first, then pay by card or bank transfer. Audits are fully refundable if cancelled before the workshop, and monthly plans can be cancelled anytime. The details are in our refund & cancellation policy.
Send us a short note about your workflows. We'll reply within one business day to arrange your audit call.