Flowza Solutions

Privacy policy

Last updated: 8 October 2026

This policy explains how [LEGAL-NAME], trading as Flowza Solutions, registered in [JURISDICTION] (company no. [COMPANY-NUMBER]), [ADDRESS] ("we", "us", "our") collects, uses and protects personal information when you visit this website or work with us. We are the controller of the personal information described here.

Information we collect

  • Information you give us: your name, email address, phone number, company name and anything you include when you contact us.
  • Client and billing information: details needed to prepare proposals, invoices and project work.
  • Project data: business data you share with us so we can design, build and run automations for you.
  • Technical information: standard server logs kept by our hosting provider (such as IP address, browser type and pages requested) for security and reliability.

Payment information

Card payments are handled by our payment provider on its own secure, PCI-DSS compliant systems. We do not receive or store your full card number or security code. We receive only limited details such as the payment amount, date and the last four digits of the card.

How we use it

  • To reply to enquiries and provide the services you request (performance of a contract).
  • To send proposals, invoices and project updates (contract and legal obligation).
  • To keep this website and our systems secure (legitimate interests).
  • To meet accounting, tax and other legal obligations (legal obligation).

We do not sell your personal information, and we do not use it for advertising.

Who we share it with

We share information only with service providers that help us run the business, such as our hosting, email, payment, banking and automation platform providers, and only as needed to provide our services. We may also disclose information when required by law.

Client data inside automations

When we build automations, we process your business data on your instructions and only for that purpose. Each workflow gets only the access it needs, and you stay in control of your accounts and credentials. A separate data processing agreement is available on request.

International transfers

Our service providers may process data in other countries. Where required, we rely on appropriate safeguards such as standard contractual clauses.

How long we keep it

Enquiries are kept for up to 24 months. Client and billing records are kept for as long as the law requires for accounting purposes. Project data is deleted or returned to you within 30 days after the engagement ends, unless you ask us to keep it.

Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict or object to the use of your personal information, and to receive a copy of it. To make a request, email [EMAIL]. You can also complain to your local data protection authority.

Cookies

This website does not use cookies, analytics or tracking tools, and it loads no content from third-party servers. If that changes, we will update this policy first.

Changes

We may update this policy from time to time. The latest version is always on this page.

Contact

Email [EMAIL] or call [PHONE], Monday to Friday, 9:00–18:00 ([TIMEZONE]). We reply within one business day.